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Family Communications

Family Communications

E-messaging

Ameelio’s electronic messaging is corrections-trusted and enables incarcerated people to securely stay in touch with their support networks at the touch of a button.

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E-messaging

About the product

Ameelio’s electronic messaging keeps families connected without the need for scheduled communications. When incarcerated people access their tablet or kiosk device, they can send and receive secure messages from authorized contacts.

By bringing Ameelio into your facility, you are boosting communication and peace of mind among your population while also saving countless hours of staff labor with our all-in-one security dashboard. Take part in the Ameelio innovation wave that is sweeping corrections.

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32,000

Users served

15

Facilities

$1,000,000+

Cost savings / month

How this product helps

For incarcerated people, loved ones, and professional contacts—the days of not knowing if your incarcerated contact received your latest update are gone. Our messaging system confirms the delivery of messages. And don’t worry if you miss a voice call. Ameelio messaging lets you send authorized instant reply messages asking them to call you back in a few minutes. For corrections—our electronic messaging system is equipped with industry-leading security features to give you peace of mind while enabling incarcerated populations to stay connected with loved ones. Set keywords, support personal and professional communications, and rest assured in the security of your facility.

How this product helps

For incarcerated people, loved ones, and professional contacts—the days of not knowing if your incarcerated contact received your latest update are gone. Our messaging system confirms the delivery of messages. And don’t worry if you miss a voice call. Ameelio messaging lets you send authorized instant reply messages asking them to call you back in a few minutes. For corrections—our electronic messaging system is equipped with industry-leading security features to give you peace of mind while enabling incarcerated populations to stay connected with loved ones. Set keywords, support personal and professional communications, and rest assured in the security of your facility.

E-messaging

Who our products are for

Families & Loved Ones

Families and loved ones can use our mobile or web app to have video calls with the incarcerated person.

Incarcerated People

Incarcerated people are able to use log into their personal dashboard to join video calls with loved ones.

Correctional Staff

Correctional staff can leverage our security dashboard to verify users, monitors calls, access recordings and much more.

Some of our users

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Product features

Keywords

Create keywords to block messages and flag for review. Identify alternative spellings and track reasons for rejection.

Authorized Communication

All communications must be authorized by the Department after the messenger’s identity is confirmed by photo ID.

Investigations

Archive messages based on the sender, the recipient, or the content. Review archived communications to support investigations.

Enhanced Family Access

Encourage more frequent family communications with messaging that can be done asynchronously.

Legal Messaging

Support attorneys, clergy, and other priviliged contacts with electronic messaging.

Integrated Dashboard

Monitor all authorized contacts and communications through an integrated dashboard.

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We really wanted to find a platform that would create that extra layer of security. We’ve had video visits from 44 states and 12 different countries. Incarcerated people have something to look forward to with these video visits. I can even see it helping with disciplinary issues internally and potentially shifting our culture. I think it gives people hope.

Dr. Beth Skinner

Director of Iowa DOC

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Maintaining family contact is a huge benefit to people behind the walls, it should not be a fanciful goal. I don’t view it as an extra privilege for a few. Of course people want to know what’s happening |behind the walls. I want there to be ease of communication and to make it as cost-efficient as possible.

Dean Williams

Executive Director of Colorado DOC

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Ameelio's video calling platform is so easy to use — it's going to save us COs an abundance of time, make our work more efficient, and get our prison population reconnected with their families at no cost.

Mike Gass

Iowa Correctional Officer

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Competitor comparison

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View our other

 

Family Communications

 

products

View other Ameelio products

Family Communications

Family Communications

For: 

Family and Friends

User-friendly for loved ones and equipped with all of the security features needed to ensure safe communication. Ameelio supports personal video calling, voice calling, and messaging for loved ones.

Education

Education

For: 

Programs and Higher Education

Provide scaled programming and instruction to incarcerated students through Ameelio's custom LMS, designed for incarcerated people with our added communication suite for virtual instruction.

Reentry

Reentry

For: 

Probation and Courts

Support a continuum of care by providing pre-release in-reach programming with Ameelio. After release, work with Ameelio to continue accessing benefits and following the reentry plan.

Privileged Communications

Privileged Communications

For: 

Lawyers and Public Defenders

Communicate with incarcerated clients in a confidential and trusted ecosystem that supports direct communications and document-sharing.

Tablet & Hardware

Tablet & Hardware

For: 

Departments of Corrections

In addition to Ameelio working on any device already on-hand at facilities, we also provide departments with the option to purchase Ameelio’s own ruggedized devices.

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Get in touch

General inquiries | team@ameelio.org

Careers | ameelio.breezy.hr

Customer support | customersupport@ameelio.org

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