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Family Communications
Family Communications
Ameelio’s electronic messaging is corrections-trusted and enables incarcerated people to securely stay in touch with their support networks at the touch of a button.
Ameelio’s electronic messaging keeps families connected without the need for scheduled communications. When incarcerated people access their tablet or kiosk device, they can send and receive secure messages from authorized contacts.
By bringing Ameelio into your facility, you are boosting communication and peace of mind among your population while also saving countless hours of staff labor with our all-in-one security dashboard. Take part in the Ameelio innovation wave that is sweeping corrections.
32,000
Users served
15
Facilities
$1,000,000+
Cost savings / month
For incarcerated people, loved ones, and professional contacts—the days of not knowing if your incarcerated contact received your latest update are gone. Our messaging system confirms the delivery of messages. And don’t worry if you miss a voice call. Ameelio messaging lets you send authorized instant reply messages asking them to call you back in a few minutes. For corrections—our electronic messaging system is equipped with industry-leading security features to give you peace of mind while enabling incarcerated populations to stay connected with loved ones. Set keywords, support personal and professional communications, and rest assured in the security of your facility.
For incarcerated people, loved ones, and professional contacts—the days of not knowing if your incarcerated contact received your latest update are gone. Our messaging system confirms the delivery of messages. And don’t worry if you miss a voice call. Ameelio messaging lets you send authorized instant reply messages asking them to call you back in a few minutes. For corrections—our electronic messaging system is equipped with industry-leading security features to give you peace of mind while enabling incarcerated populations to stay connected with loved ones. Set keywords, support personal and professional communications, and rest assured in the security of your facility.
Families and loved ones can use our mobile or web app to have video calls with the incarcerated person.
Incarcerated people are able to use log into their personal dashboard to join video calls with loved ones.
Correctional staff can leverage our security dashboard to verify users, monitors calls, access recordings and much more.
Create keywords to block messages and flag for review. Identify alternative spellings and track reasons for rejection.
All communications must be authorized by the Department after the messenger’s identity is confirmed by photo ID.
Archive messages based on the sender, the recipient, or the content. Review archived communications to support investigations.
Encourage more frequent family communications with messaging that can be done asynchronously.
Support attorneys, clergy, and other priviliged contacts with electronic messaging.
Monitor all authorized contacts and communications through an integrated dashboard.
We really wanted to find a platform that would create that extra layer of security. We’ve had video visits from 44 states and 12 different countries. Incarcerated people have something to look forward to with these video visits. I can even see it helping with disciplinary issues internally and potentially shifting our culture. I think it gives people hope.
Dr. Beth Skinner
Director of Iowa DOC
Maintaining family contact is a huge benefit to people behind the walls, it should not be a fanciful goal. I don’t view it as an extra privilege for a few. Of course people want to know what’s happening |behind the walls. I want there to be ease of communication and to make it as cost-efficient as possible.
Dean Williams
Executive Director of Colorado DOC
Ameelio's video calling platform is so easy to use — it's going to save us COs an abundance of time, make our work more efficient, and get our prison population reconnected with their families at no cost.
Mike Gass
Iowa Correctional Officer
Free & unlimited messaging
Works on any device
User Account linked to personal identity
Low cost
Intutive and easy to use
Free & unlimited messaging
$0.00
Works on any device
User Account linked to personal identity
Low cost
Intutive and easy to use
Free & unlimited messaging
NA
Works on any device
User Account linked to personal identity
Low cost
Intutive and easy to use
Free & unlimited messaging
NA
Works on any device
User Account linked to personal identity
Low cost
Intutive and easy to use
Free & unlimited messaging
NA
Works on any device
User Account linked to personal identity
Low cost
Intutive and easy to use
For:
Family and Friends
User-friendly for loved ones and equipped with all of the security features needed to ensure safe communication. Ameelio supports personal video calling, voice calling, and messaging for loved ones.
For:
Programs and Higher Education
Provide scaled programming and instruction to incarcerated students through Ameelio's custom LMS, designed for incarcerated people with our added communication suite for virtual instruction.
For:
Probation and Courts
Support a continuum of care by providing pre-release in-reach programming with Ameelio. After release, work with Ameelio to continue accessing benefits and following the reentry plan.
For:
Lawyers and Public Defenders
Communicate with incarcerated clients in a confidential and trusted ecosystem that supports direct communications and document-sharing.
For:
Departments of Corrections
In addition to Ameelio working on any device already on-hand at facilities, we also provide departments with the option to purchase Ameelio’s own ruggedized devices.
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Customer support | customersupport@ameelio.org
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