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Provider communications
Provider communications
Ameelio’s video calling service is the nation’s first free-to-use prison video calling platform for incarcerated individuals. With Ameelio’s video calling service, privileged contacts, such as attorneys and medical providers, can schedule video calls in advance and rest assured in confidential communication.
Ameelio is the only communications provider in corrections with a platform dedicated to privileged communications. For decades, the civil rights of incarcerated individuals have been harmed by irresponsible communications vendors, improperly recording, and often leaking legally protected communications. With a trusted partner in Ameelio, incarcerated individuals and their attorneys can be confident that their confidential communications are protected.
Attorneys are confident in Ameelio’s secure communications, allowing them to rely on virtual communications to supplement in-person meetings and discussions. With reliably secure video calls, voice calls, electronic messaging, and document sharing, client advocacy is more efficient.
32,000
Users served
35
Facilities
+1,000,000 +
Cost savings / month
We understand that as a correctional agency your chief priority is the safety and secutiy of your staff and facility. Our video calling system is equipped with industry leading security features to give you peace of mind, while enabling your populations to stay connected to loved ones. See a full list of product features below. No longer should you have to sacrifice quality for security. We built our tools based on hundreds of interviews with correctional staff at all levels. Our features give you full visibility into who is communicating with your population. And best yet, Ameelio handles all customer service.
We understand that as a correctional agency your chief priority is the safety and secutiy of your staff and facility. Our video calling system is equipped with industry leading security features to give you peace of mind, while enabling your populations to stay connected to loved ones. See a full list of product features below. No longer should you have to sacrifice quality for security. We built our tools based on hundreds of interviews with correctional staff at all levels. Our features give you full visibility into who is communicating with your population. And best yet, Ameelio handles all customer service.
Incarcerated people are able to use log into their personal dashboard to join video calls with loved ones.
Public Defenders and private counsel benefit from a secure and privileged form of communication.
Non-legal service providers approved by the Department as privlieged may also benefit from trusted privliged communications.
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End-to-end encryption keeps your messages, videos, and voice calls secure, with no monitoring or recording for full attorney-client confidentiality.
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To register for an account attorneys are prompted to upload their attorney ID and bar number, which is surfaced on the DOC security dashboard.
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Attorneys and office managers can schedule video calls with our easy-to-use call scheduling feature.
We have had nothing but a great experience with Ameelio. Ameelio staff were onsite for our launch and returned to work through any issues. We have continued to meet with Ameelio staff bi-weekly since our launch. They are incredibly responsive and have worked diligently to address our concerns at all hours of the day. The tablets have saved our staff a considerable amount of time.
Shannon Siders
Superintendent, Champaign County JDC
Ameelio worked with our juvenile detention center to develop a platform for residents to have secure contact with their families, while also complying with PREA’s requirement for a truly anonymous way to report incidents. Ameelio customized the platform to fit our needs and did so expeditiously. Our system is live now, and we are very pleased with the benefits to our residents and their families.
Amy Sierra
Assistant Superintendent, Kane County JJC
For:
Family and Friends
Ameelio is a custom solution. We are able to support programming on devices owned by agencies or those managed and operated by Ameelio.
For:
Programs and Higher Education
Provide scaled programs and instruction to incarcerated students through Ameelio's Canvas-based LMS designed for incarcerated people which integrates with the communication suite for instruction.
For:
Probation and Courts
Support a continuum of care by providing pre-release in-reach programming with Ameelio. After release, work with Ameelio to continue accessing benefits and following the reentry plan.
For:
Attorneys
Communicate with incarcerated clients in a secure and trusted ecosystem, supporting access to communications and documents.
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For:
Correctional Agencies
Ameelio provides departments with the option to purchase Ameelio’s custom-made ruggedized devices. Ameelio’s services can also work on any existing devices.
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Customer support | customersupport@ameelio.org
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