Family Communications

Ameelio’s ecosystem of family communication products offers solutions for video calls, voice calls, messaging, and mail for your families and friends who are behind walls.

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Family Communications



Video calls

Ameelio’s video calling service is the nation’s first prison video calling platform that is at no cost to incarcerated individuals or their families and friends. This product serves three key groups: incarcerated individuals, families and friends, and correctional staff.



Ameelio’s electronic messaging is corrections-trusted and enables incarcerated individuals to securely stay in touch with their support networks at the touch of a button.


Voice calls

Ameelio’s voice calls are more secure, reliable, and cheaper to provide than standard telephones. Compatible with digital tablet and laptop solutions, Ameelio’s internal voice technology prevents third-party dialing, supports approved calling lists, and is built specifically for the correctional environment.


Ameelio Mail

Ameelio Mail is a mobile app that allows families and friends to send photos, letters, games, puzzles, articles, lyrics, prison food recipes and much more. Best of all, we make it affordable for everyone.


Ameelio worked with our juvenile detention center to develop a platform for residents to have secure contact with their families, while also complying with PREA’s requirement for a truly anonymous way to report incidents. Ameelio customized the platform to fit our needs and did so expeditiously. Our system is live now, and we are very pleased with the benefits to our residents and their families.

Amy Sierra

Assistant Superintendent, Kane County JJC


We really wanted to find a platform that would create that extra layer of security. We’ve had video visits from 44 states and 12 different countries. Incarcerated people have something to look forward to with these video visits. I can even see it helping with disciplinary issues internally and potentially shifting our culture. I think it gives people hope.

Dr. Beth Skinner

Director of Iowa DOC


Maintaining family contact is a huge benefit to people behind the walls, it should not be a fanciful goal. I don’t view it as an extra privilege for a few. Of course people want to know what’s happening |behind the walls. I want there to be ease of communication and to make it as cost-efficient as possible.

Dean Williams

Executive Director of Colorado DOC


Ameelio's video calling platform is so easy to use — it's going to save us COs an abundance of time, make our work more efficient, and get our prison population reconnected with their families at no cost.

Mike Gass

Iowa Correctional Officer


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