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Family Communications

Family Communications

Voice calls

Ameelio’s voice calls are more secure, reliable, and cheaper to provide than standard telephones. Compatible with digital tablet and kiosk solutions, Ameelio’s internal voice technology prevents third-party dialing, supports approved calling lists, and is built specifically for the correctional environment.

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Voice calls

About the product

Voice calls are key to maintaining positive relationships while inside. A 2020 survey of incarcerated parents reported improved parent-child relationships after speaking on the phone every week.

Ameelio voice calls are free for incarcerated people and their loved ones and are equipped with corrections-trusted security measures. And because Ameelio works on any digital device, our voice calls do not rely on the phone booth capacity of a given facility.

32,000

Users served

15

Facilities

$1,000,000+

Cost savings / month

How the product helps

The current setup of prison phone contracts often burdens loved ones with the inflated cost of collect calls. This is because phone contracts operate on a commission-based model. For-profit telecom providers pay a commission to the contracting agency—like a county jail or state prison system—increasing the price of the call. Ameelio’s voice call feature offers a solution that’s free for incarcerated people and their loved ones. In addition to being compatible with digital tablets and kiosk devices, Ameelio’s internal voice technology also prevents third-party dialing, supports approved calling lists, and is built specifically for the correctional environment.

How the product helps

The current setup of prison phone contracts often burdens loved ones with the inflated cost of collect calls. This is because phone contracts operate on a commission-based model. For-profit telecom providers pay a commission to the contracting agency—like a county jail or state prison system—increasing the price of the call. Ameelio’s voice call feature offers a solution that’s free for incarcerated people and their loved ones. In addition to being compatible with digital tablets and kiosk devices, Ameelio’s internal voice technology also prevents third-party dialing, supports approved calling lists, and is built specifically for the correctional environment.

Voice calls

Who our products are for

Families & Loved Ones

Families and loved ones can use our mobile or web app to have video calls with the incarcerated person.

Incarcerated People

Incarcerated people are able to use log into their personal dashboard to join video calls with loved ones.

Correctional Staff

Correctional staff can leverage our security dashboard to verify users, monitors calls, access recordings and much more.

Some of our users

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Product features

Mobile & Desktop 
App for Families

Families and loved ones can download our mobile or web app, easily create an account, and start having voice calls.

User ID Verification

To register for an account free-world users are prompted to upload proof of identity, which is surfaced on the DOC security dashboard.

Instant Communication

Incarcerated people can make a voice call any time. If loved ones miss it, they can send an instant pre-approved by corrections reply message.

Call Monitoring & Recording

Correction staff can use the security dashboard to monitor up to 8 calls simultaneously.

Recording Retrieval

Corrections staff can retrieve recording archives for investigations and track the chain of custody for critical video records.

Connection History & User Network

Corrections staff may review the complete network of interactions in a designated corrections system.

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We really wanted to find a platform that would create that extra layer of security. We’ve had video visits from 44 states and 12 different countries. Incarcerated people have something to look forward to with these video visits. I can even see it helping with disciplinary issues internally and potentially shifting our culture. I think it gives people hope.

Dr. Beth Skinner

Director of Iowa DOC

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Maintaining family contact is a huge benefit to people behind the walls, it should not be a fanciful goal. I don’t view it as an extra privilege for a few. Of course people want to know what’s happening |behind the walls. I want there to be ease of communication and to make it as cost-efficient as possible.

Dean Williams

Executive Director of Colorado DOC

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Ameelio's video calling platform is so easy to use — it's going to save us COs an abundance of time, make our work more efficient, and get our prison population reconnected with their families at no cost.

Mike Gass

Iowa Correctional Officer

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Competitor comparison

Per 15 min voice call

Works on any device

User Account linked to personal identity

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Per 15 min voice call

$0.00

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Low cost

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Per 15 min voice call

$15.00

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Low cost

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Per 15 min voice call

$15.00

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User Account linked to personal identity

Low cost

Intutive and easy to use

Per 15 min voice call

$15.00

Works on any device

User Account linked to personal identity

Low cost

Intutive and easy to use

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View our other

 

Family Communications

 

products

View other Ameelio products

Family Communications

Family Communications

For: 

Family and Friends

User-friendly for loved ones and equipped with all of the security features needed to ensure safe communication. Ameelio supports personal video calling, voice calling, and messaging for loved ones.

Education

Education

For: 

Programs and Higher Education

Provide scaled programming and instruction to incarcerated students through Ameelio's custom LMS, designed for incarcerated people with our added communication suite for virtual instruction.

Reentry

Reentry

For: 

Probation and Courts

Support a continuum of care by providing pre-release in-reach programming with Ameelio. After release, work with Ameelio to continue accessing benefits and following the reentry plan.

Legal Communications

Legal Communications

For: 

Lawyers and Public Defenders

Communicate with incarcerated clients in a confidential and trusted ecosystem that supports direct communications and document-sharing.

Tablet & Hardware

Tablet & Hardware

For: 

Departments of Corrections

In addition to Ameelio working on any device already on-hand at facilities, we also provide departments with the option to purchase Ameelio’s own ruggedized devices.

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Get in touch

General inquiries | team@ameelio.org

Careers | ameelio.breezy.hr

Customer support | customersupport@ameelio.org

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