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Family Communications
Family Communications
Ameelio’s voice calls are more secure, reliable, and cheaper to provide than standard telephones. Compatible with digital tablet and kiosk solutions, Ameelio’s internal voice technology prevents third-party dialing, supports approved calling lists, and is built specifically for the correctional environment.
Voice calls are key to maintaining positive relationships while inside. A 2020 survey of incarcerated parents reported improved parent-child relationships after speaking on the phone every week.
Ameelio voice calls are free for incarcerated people and their loved ones and are equipped with corrections-trusted security measures. And because Ameelio works on any digital device, our voice calls do not rely on the phone booth capacity of a given facility.
32,000
Users served
15
Facilities
$1,000,000+
Cost savings / month
The current setup of prison phone contracts often burdens loved ones with the inflated cost of collect calls. This is because phone contracts operate on a commission-based model. For-profit telecom providers pay a commission to the contracting agency—like a county jail or state prison system—increasing the price of the call. Ameelio’s voice call feature offers a solution that’s free for incarcerated people and their loved ones. In addition to being compatible with digital tablets and kiosk devices, Ameelio’s internal voice technology also prevents third-party dialing, supports approved calling lists, and is built specifically for the correctional environment.
The current setup of prison phone contracts often burdens loved ones with the inflated cost of collect calls. This is because phone contracts operate on a commission-based model. For-profit telecom providers pay a commission to the contracting agency—like a county jail or state prison system—increasing the price of the call. Ameelio’s voice call feature offers a solution that’s free for incarcerated people and their loved ones. In addition to being compatible with digital tablets and kiosk devices, Ameelio’s internal voice technology also prevents third-party dialing, supports approved calling lists, and is built specifically for the correctional environment.
Families and loved ones can use our mobile or web app to have video calls with the incarcerated person.
Incarcerated people are able to use log into their personal dashboard to join video calls with loved ones.
Correctional staff can leverage our security dashboard to verify users, monitors calls, access recordings and much more.
Families and loved ones can download our mobile or web app, easily create an account, and start having voice calls.
To register for an account free-world users are prompted to upload proof of identity, which is surfaced on the DOC security dashboard.
Incarcerated people can make a voice call any time. If loved ones miss it, they can send an instant pre-approved by corrections reply message.
Correction staff can use the security dashboard to monitor up to 8 calls simultaneously.
Corrections staff can retrieve recording archives for investigations and track the chain of custody for critical video records.
Corrections staff may review the complete network of interactions in a designated corrections system.
We really wanted to find a platform that would create that extra layer of security. We’ve had video visits from 44 states and 12 different countries. Incarcerated people have something to look forward to with these video visits. I can even see it helping with disciplinary issues internally and potentially shifting our culture. I think it gives people hope.
Dr. Beth Skinner
Director of Iowa DOC
Maintaining family contact is a huge benefit to people behind the walls, it should not be a fanciful goal. I don’t view it as an extra privilege for a few. Of course people want to know what’s happening |behind the walls. I want there to be ease of communication and to make it as cost-efficient as possible.
Dean Williams
Executive Director of Colorado DOC
Ameelio's video calling platform is so easy to use — it's going to save us COs an abundance of time, make our work more efficient, and get our prison population reconnected with their families at no cost.
Mike Gass
Iowa Correctional Officer
Per 15 min voice call
Works on any device
User Account linked to personal identity
Low cost
Intutive and easy to use
Per 15 min voice call
$0.00
Works on any device
User Account linked to personal identity
Low cost
Intutive and easy to use
Per 15 min voice call
$15.00
Works on any device
User Account linked to personal identity
Low cost
Intutive and easy to use
Per 15 min voice call
$15.00
Works on any device
User Account linked to personal identity
Low cost
Intutive and easy to use
Per 15 min voice call
$15.00
Works on any device
User Account linked to personal identity
Low cost
Intutive and easy to use
For:
Family and Friends
User-friendly for loved ones and equipped with all of the security features needed to ensure safe communication. Ameelio supports personal video calling, voice calling, and messaging for loved ones.
For:
Programs and Higher Education
Provide scaled programming and instruction to incarcerated students through Ameelio's custom LMS, designed for incarcerated people with our added communication suite for virtual instruction.
For:
Probation and Courts
Support a continuum of care by providing pre-release in-reach programming with Ameelio. After release, work with Ameelio to continue accessing benefits and following the reentry plan.
For:
Lawyers and Public Defenders
Communicate with incarcerated clients in a confidential and trusted ecosystem that supports direct communications and document-sharing.
For:
Departments of Corrections
In addition to Ameelio working on any device already on-hand at facilities, we also provide departments with the option to purchase Ameelio’s own ruggedized devices.
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Customer support | customersupport@ameelio.org
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