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Provider communications

Provider communications

Privileged E-messaging

Get in touch instantly with incarcerated clients using Ameelio’s electronic messaging system, which is confidential for privileged communications. Incarcerated individuals can readily access their tablet or kiosk device and send secure messages to authorized contacts. Ameelio incorporates all necessary security components to support electronic messaging and is corrections-trusted.

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Privileged E-messaging

About the product

Ameelio is the only communications provider in corrections with a platform dedicated to privileged communications. For decades, the civil rights of incarcerated individuals have been harmed by irresponsible communications vendors, improperly recording, and often leaking legally protected communications. With a trusted partner in Ameelio, incarcerated individuals and their attorneys can be confident that their confidential communications are protected.

Attorneys are confident in Ameelio’s secure communications, allowing them to rely on virtual communications to supplement in-person meetings and discussions. With reliably secure video calls, voice calls, electronic messaging, and document sharing, client advocacy is more efficient.

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32,000

Users served

35

Facilities

$1,000,000 +

Cost savings / month

How the product helps

We understand that as a correctional agency your chief priority is the safety and secutiy of your staff and facility. Our video calling system is equipped with industry leading security features to give you peace of mind, while enabling your populations to stay connected to loved ones. See a full list of product features below. No longer should you have to sacrifice quality for security. We built our tools based on hundreds of interviews with correctional staff at all levels. Our features give you full visibility into who is communicating with your population. And best yet, Ameelio handles all customer service.

How the product helps

We understand that as a correctional agency your chief priority is the safety and secutiy of your staff and facility. Our video calling system is equipped with industry leading security features to give you peace of mind, while enabling your populations to stay connected to loved ones. See a full list of product features below. No longer should you have to sacrifice quality for security. We built our tools based on hundreds of interviews with correctional staff at all levels. Our features give you full visibility into who is communicating with your population. And best yet, Ameelio handles all customer service.

Privileged E-messaging

Who our products are for

Incarcerated People

Incarcerated people are able to use log into their personal dashboard to join video calls with loved ones.

Attorneys

Public Defenders and private counsel benefit from a secure and privileged form of communication.

Clergy

Non-legal service providers approved by the Department as privlieged may also benefit from trusted privliged communications.

Some of our users

National Association of Criminal Defense Lawyers
North County Bar Association

Product features

Confidential Communications

End-to-end encryption keeps your messages, videos, and voice calls secure, with no monitoring or recording for full attorney-client confidentiality.

User ID Verification

To register for an account free-world users are prompted to upload proof of identity, which is surfaced on the DOC security dashboard.

Call Scheduling

Families and loved ones can schedule video calls with our easy to use call scheduling feature.

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Ameelio worked with our juvenile detention center to develop a platform for residents to have secure contact with their families, while also complying with PREA’s requirement for a truly anonymous way to report incidents. Ameelio customized the platform to fit our needs and did so expeditiously. Our system is live now, and we are very pleased with the benefits to our residents and their families.

Amy Sierra

Assistant Superintendent, Kane County JJC

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Provider communications

 

products

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Provide scaled programs and instruction to incarcerated students through Ameelio's Canvas-based LMS designed for incarcerated people which integrates with the communication suite for instruction.

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Support a continuum of care by providing pre-release in-reach programming with Ameelio. After release, work with Ameelio to continue accessing benefits and following the reentry plan.

Provider communications

Provider communications

For: 

Attorneys

Communicate with incarcerated clients 
in a secure and trusted ecosystem, supporting access to communications and documents.

Tablet & Hardware

Tablet & Hardware

For: 

Correctional Agencies

Ameelio provides departments with the option to purchase Ameelio’s custom-made ruggedized devices. Ameelio’s services can also work on any existing devices.

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Get in touch

Customer support | customersupport@ameelio.org

Having an issue or want to request a demo?

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