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Family Communications

Family Communications

Video calls

Ameelio’s video calling service is the nation’s first no-cost prison video calling platform. This product serves three key groups: incarcerated people, loved ones, and correctional staff.

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Video calls

About the product

Research conducted by the Minnesota Department of Corrections in 2020, found that receiving at least one video visit reduced re-conviction by 22%.

Ameelio currently powers thousands of free video calls a day. 
Our video calling platform is democratizing access to vital family communication, sustaining bonds critical to successful reintegration.

Bring Ameelio into your facility, boost communication among your population, save countless hours of staff labor leveraging our security dashboard, and take part in the Ameelio innovation wave that is sweeping corrections.

32,000

Users served

35

Facilities

$1,000,000+

Cost savings / month

Safety and security

We understand that as a correctional agency, your chief priority is the safety and security of your staff and facility. Our video calling system is equipped with industry-leading security features to give you peace of mind while enabling your populations to stay connected to loved ones. See a full list of product features below. No longer should you have to sacrifice quality for security. We built our tools based on hundreds of interviews with correctional staff at all levels. Our transparent features give you full visibility into what’s happening in your facility at any given moment. And best yet, Ameelio handles all customer service. ‍ No longer should you have to sacrifice quality for security, our beautiful tools were built after having interviewed hundreds of correctional staff at all levels. Our transparent features give you full visibility into what’s happening in your facility at any given. And best yet, Ameelio handles all customer service.

Safety and security

We understand that as a correctional agency, your chief priority is the safety and security of your staff and facility. Our video calling system is equipped with industry-leading security features to give you peace of mind while enabling your populations to stay connected to loved ones. See a full list of product features below. No longer should you have to sacrifice quality for security. We built our tools based on hundreds of interviews with correctional staff at all levels. Our transparent features give you full visibility into what’s happening in your facility at any given moment. And best yet, Ameelio handles all customer service. ‍ No longer should you have to sacrifice quality for security, our beautiful tools were built after having interviewed hundreds of correctional staff at all levels. Our transparent features give you full visibility into what’s happening in your facility at any given. And best yet, Ameelio handles all customer service.

Video calls

Who our products are for

Families & Loved Ones

Families and loved ones can use our mobile or web app to have video calls with the incarcerated person.

Incarcerated People

Incarcerated people are able to use log into their personal dashboard to join video calls with loved ones.

Correctional Staff

Correctional staff can leverage our security dashboard to verify users, monitors calls, access recordings and much more.

Some of our users

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Product features

Mobile & Desktop App for Families

Families and loved ones can download our mobile or web app, easily create an account, and start having video calls!

User ID Verification

To register for an account free-world users are prompted to upload proof of identity, which is surfaced on the DOC security dashboard.

Call Scheduling

Families and loved ones can schedule video calls with our easy to use call scheduling feature.

Call Monitoring & Recording

Correction staff can use the security dashboard to monitor up to 8 calls simultaneously.

Recording Retrieval

Corrections staff can retrieve recording archives for investigations and track the chain of custody for critical video records.

Connection History & User Network

Corrections staff may review the complete network of interactions in a designated corrections system.

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We really wanted to find a platform that would create that extra layer of security. We’ve had video visits from 44 states and 12 different countries. Incarcerated people have something to look forward to with these video visits. I can even see it helping with disciplinary issues internally and potentially shifting our culture. I think it gives people hope.

Dr. Beth Skinner

Director of Iowa DOC

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Maintaining family contact is a huge benefit to people behind the walls, it should not be a fanciful goal. I don’t view it as an extra privilege for a few. Of course people want to know what’s happening |behind the walls. I want there to be ease of communication and to make it as cost-efficient as possible.

Dean Williams

Executive Director of Colorado DOC

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Ameelio's video calling platform is so easy to use — it's going to save us COs an abundance of time, make our work more efficient, and get our prison population reconnected with their families at no cost.

Mike Gass

Iowa Correctional Officer

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Competitor comparison

Per 30 min video call

Works on any device

User Account linked to personal identity

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Per 30 min video call

$0.00

Works on any device

User Account linked to personal identity

Low cost

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Per 30 min video call

$15.00

Works on any device

User Account linked to personal identity

Low cost

Intutive and easy to use

Per 30 min video call

$15.00

Works on any device

User Account linked to personal identity

Low cost

Intutive and easy to use

Per 30 min video call

$15.00

Works on any device

User Account linked to personal identity

Low cost

Intutive and easy to use

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View our other

 

Family Communications

 

products

View other Ameelio products

Family Communications

Family Communications

For: 

Family and Friends

User-friendly for loved ones and equipped with all of the security features needed to ensure safe communication. Ameelio supports personal video calling, voice calling, and messaging for loved ones.

Education

Education

For: 

Programs and Higher Education

Provide scaled programming and instruction to incarcerated students through Ameelio's custom LMS, designed for incarcerated people with our added communication suite for virtual instruction.

Reentry

Reentry

For: 

Probation and Courts

Support a continuum of care by providing pre-release in-reach programming with Ameelio. After release, work with Ameelio to continue accessing benefits and following the reentry plan.

Legal Communications

Legal Communications

For: 

Lawyers and Public Defenders

Communicate with incarcerated clients in a confidential and trusted ecosystem that supports direct communications and document-sharing.

Tablet & Hardware

Tablet & Hardware

For: 

Departments of Corrections

In addition to Ameelio working on any device already on-hand at facilities, we also provide departments with the option to purchase Ameelio’s own ruggedized devices.

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Get in touch

General inquiries | team@ameelio.org

Careers | ameelio.breezy.hr

Customer support | customersupport@ameelio.org

Want to request a demo?

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